Website Data Protection Notice
This Website Data Protection Notice describes how Sika Limited (Vietnam) ("Sika" or "we" or "us" or "our") as the legal entity responsible for processing your personal data (Data Controller), will handle your personal data and other information as a user ("you" or "your") in accordance with the provisions of the Personal Data Protection Decree No.13/2023/ND-CP issued by the Vietnamese Government ("PDPD") when using the website Sika Vietnam ("Website").
1. Categories of personal data, method of collection, processing purposes, legal basis and source
a. Personal Data actively provided by you:
If you register for the newsletter and consent to the receipt of newsletters and the processing of your email address for this purpose, you will be asked to provide your full name, email address, company name, working location. We will use your email address for regularly sending you newsletters. Providing your personal data is voluntary. However, without providing them you will not receive newsletters. The legal basis for the processing of your personal data for sending newsletters is consent.
b. Other passively collected information:
In addition to the personal data that you actively provide, the Website may automatically collect, process and store certain information on a pseudonymous basis from your computer or other electronic device:
- Device and usage information – that may include (i) information specific to the used device to access the Website (including but not limited to device model, operating system, IP address, language, service provider and similar information) and (ii) information about the use of features, functions or notifications on the device, to recognize you and to analyze trends. The legal basis for this data processing is your consent;
- Website analytics – the frequency of user visits to the Website, aggregated usage, performance data. We use Website analytics to allow us to better understand the functionality and use of our Website. The legal basis for this data processing is your consent.
We also use cookies on the Website. For more information about cookies, please read our Cookie Notice available under the Cookie Preference Center at the bottom of our website page https://vnm.sika.com/vi/footer/privacy-notice.html.
2. Sale of Personal Data
Sika does not sell any Personal Data.
3. Method of processing the personal data
Personal data will be stored by Sika and appropriate measures will be applied to ensure its security. Your personal data will be stored and processed either in whole or in part in Vietnam. To the extent permitted by law, Sika may transfer and store personal data abroad, including using cloud storage solutions. Personal data will be stored for the duration necessary to fulfill the purposes outlined in this notice. Sika will only transfer your personal data abroad in compliance with applicable data protection laws.
If you access the platforms provided by Sika from a location outside of Vietnam, such usage will be understood as your consent to transfer your data beyond the national/territorial boundaries and send it to Vietnam.
When you choose to provide, share and disclose your personal data on Sika's platforms or in any other form, it means you agree and authorize Sika to share that information in accordance with the purposes specified in this notice.
In some cases, your personal data may need to be collected by third parties as required by law, for example by relevant government authorities or other service providers engaged by Sika. In such cases, the collection and processing of your personal data by these third parties will also be subject to data protection laws. The data processor will be required to comply with the contractual obligations to apply appropriate technical and organizational measures to ensure the security of the personal data and will only process the data as instructed.
Sika does not use any software to collect and/or process personal data that then makes automatic decisions without human consideration and approval.
4. Organizations and individuals entitled to process your Personal Data
a. Transfer to service providers
Sika may engage external service providers, who act as a data processor of Sika, to provide certain services to Sika such as website service providers, marketing service providers or IT support service providers. When providing such services, the external service providers may have access to and/or may process your Personal Data.
Those external service providers will be subject to contractual obligations to implement appropriate technical and organizational security measures to safeguard the personal data and to process the personal data only as instructed and in accordance with applicable data protection law.
b. Other recipients
Some of our colleagues administering the Website and providing IT services may be employees of our group companies. When administering the Website our colleagues may have access to and/or may process your personal data. The respective transfer of your personal data is based on our legitimate interests. Our legitimate interests are the transmission of personal data within the group of companies for internal administrative and support purposes. The access is limited to colleagues on a need-to-know basis.
Sika may also transfer your personal data to law enforcement agencies, governmental authorities, legal counsel and external consultants in compliance with applicable data protection law. The legal basis for such processing is compliance with a legal obligation to which the Sika is subject to or are legitimate interests, such as exercise or defense of legal claims.
The updated list of data processors and third parties that we share data with is available upon request to the Company at the contact details below specified.
5. International transfers of Personal Data
The personal data that we collect or receive about you may be transferred to and processed by recipients which are located inside or outside Vietnam in a country that is not recognized by the European Commission or Vietnamese Government as providing an adequate level of data protection. The access is limited to recipients with a need to know. To the extent your personal data are transferred to countries that do not provide for an adequate level of data protection from a Vietnamese law perspective, we will base the respective transfer on appropriate safeguards, such as standard data protection clauses in accordance with the Vietnamese regulations. You can ask for a copy of such appropriate safeguards by contacting us as set out in Section 9 (Contact us) below.
Links to social media profiles
On our website we refer with hyperlinks to social media profiles in social networks. When you actively click on a link to such a profile, your browser establishes a direct connection with servers of the respective social media network, whereby the provider obtains knowledge of your visit. If you are simultaneously logged in to the respective social network, the provider can assign the visit to the profile to your user account. In this context, personal data may be processed in the USA. For more information on the processing of personal data, please refer to the privacy policy of the respective social media network. The purpose of linking our website to social media profiles is to increase the visibility of our website. Clicking on a social media link takes place on the basis of your voluntary decision in accordance with PDPD. The legal basis for any data transfer to the USA is also your voluntarily given consent according to PDPD.
6. What rights do you have and how can you assert your rights?
If you have declared your consent for any personal data processing activities, you can withdraw this consent at any time with future effect. Such a withdrawal will not affect the lawfulness of the processing prior to the consent withdrawal.
Pursuant to applicable data protection law you may have the right to request access to your personal data, rectification of your personal data, erasure of your personal data, restriction of processing of your personal data, data portability, right to object to the processing of your personal data, right to complain, denounce and initiate lawsuits, the right to claim damages and right to self-protection. Please note that these aforementioned rights might be limited under the applicable national data protection law. For further information on these rights please refer to Appendix Your Rights.
You also have the right to lodge a complaint with the competent data protection supervisory authority. To exercise your rights please contact us as stated in Section (9) below or use the specific web-form “Exercise Your Privacy Rights” available on the Company’s Website.
7. How long do we keep your Personal Data?
Your personal data will be retained as long as necessary to provide you with the services requested. When Sika no longer needs to use your personal data to comply with contractual or statutory obligations and no other legal basis for processing the data applies, we will remove it from our systems and records and/or take steps to properly anonymize it so that you can no longer be identified from it, unless we have to keep your information, including personal data, to comply with legal or regulatory obligations to which Sika is subject, e.g. statutory retention periods.
8. Consequences and unexpected damages that are likely to occur
Processing Personal Data always carries the risk of data leakage and loss and can potentially cause unwanted consequences and damage. SIKA recognizes the importance and responsibility of protecting Personal Data and therefore:
a. commits to always comply with personal data protection principles, regulations related to your rights,
b. applies the appropriate protective measures in accordance with the applicable laws
c. regularly reviews and updates the most optimal technical measures to ensure safety in the processing of Personal Data.
SIKA will make maximum efforts to prevent risks and limit unwanted consequences and damages that may happen, protecting the legitimate rights and interests of you and SIKA
9. Contact us
If you have concerns or questions regarding this Website Data Protection Notice, please contact us/ our Data Protection Officer as follows:
SIKA LIMITED (VIETNAM)
10th Street, Nhon Trach 1 Industrial Zone, Nhon Trach District · 810000 Dong Nai · Vietnam
Phone: +84 251 356 0700
Fax: +84 251 356 0699
Email: privacy@vn.sika.com
Appendix I: Your Rights
(a) Right of access: You may have the right to obtain from us confirmation as to whether or not personal data concerning you is processed and where that is the case, to request access to the personal data. The access information includes – inter alia – provision of the information about the purposes of the processing, the categories of personal data concerned and the recipients or categories of recipients to whom the personal data have been or will be disclosed. However, this is not an absolute right and the interests of other individuals may restrict your right of access.
You may have the right to obtain a copy of the personal data undergoing processing.
Your requests are generally free of charge. We may charge a reasonable fee based on administrative costs in case your request is manifestly unfounded or excessive, in particular because of its repetitive character.
(b) Right to rectification: You may have the right to obtain from us the rectification of inaccurate personal data concerning you. Depending on the purposes of the processing, you may have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
(c) Right to erasure ("right to be forgotten"): Under certain circumstances, you may have the right to obtain from us the erasure of personal data concerning you and we may be obliged to erase such personal data.
(d) Right to restriction of processing: Under certain circumstances, you may have the right to restrict processing of your personal data. In this case, the respective data will be marked and may be processed by us only for certain purposes.
(e) Right to data portability: Under certain circumstances, you may have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and you may have the right to transmit those data to another entity without hindrance from us.
(f) Right to object: Under certain circumstances, you may have the right to object, on grounds relating to your particular situation, to the processing of your personal data by us and we can be required to no longer process your personal data.
Moreover, if your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. In this case your personal data will no longer be processed by us for such purposes.
(g) Other rights in accordance with the Vietnamese applicable regulations on personal data protection.
Appendix II: Social Media channels
We deploy links to the various social media channels on our website to promote our business and advertise our products.
Depending on the social media channel and services used, we might have access to personal data you provided, such as personal information available at your social media profile. However, we do not collect or store such data, but use only data in aggregated form (e.g. number of followers, number of likes, comments or shares) for statistical and analytical purposes.
1. Meta Services
Sika uses Meta services, for which the provider is:
Meta Platforms Ireland Limited
4 Grand Canal Square
Grand Canal Harbour
Dublin 2 Ireland
To find out more about Meta Privacy Policy, which applies to most services and products offered by Meta, including Facebook and Instagram, please visit:
https://www.facebook.com/privacy/policy
https://privacycenter.instagram.com/policy
We integrated on our website Meta Social Plugin at https://vnm.sika.com/vi/about-us/Contact-Support.html#a-1426280734. With each call-up to one of the individual pages of our website, the Internet browser of the user is automatically prompted to the download of a display of social plugins. Further information about this component may be accessed under https://developers.facebook.com/docs/plugins/. During the course of this technical procedure, Meta gains knowledge of what specific sub-page of our website was visited by the user.
1.1. Facebook Insights
For the administration of the Sika Facebook Page, Sika is jointly responsible with Facebook for the processing of personal data. In this context we might use “Facebook Insights” function to obtain anonymous statistical data on visitors to our fun page. The statistics are performed using cookies which are stored by Facebook on the visitor’s device. Information on which of the joint controllers meet the obligations under the PDPD with regard to the processing of page insights can be found in the Facebook’s Page Insight Controller Addendum available under the link below. Please, note that the Addendum applies to anyone administrating Facebook Page within the European Economic Area:
https://facebook.com/legal/terms/page_controller_addendum
The so-called "Meta pixel" function is applicable when using the “Facebook Insights”. Meta pixel enables Facebook to assign the Facebook visitors to certain groups for the display of specific advertisements and to recognize them in this way. This ensures that these users are only shown ads that are appropriate to their interests.
For more information about Meta pixel and how it works, visit: https://www.facebook.com/business/help/651294705016616.
You can opt out of your Facebook pixel data collection and use of it to display specific ads under the Settings section of your Facebook account. Information about these settings can be found at https://www.facebook.com/settings?tab=ads (login required).
1.2. Marketing activities
We process data for the purpose of providing product technical consulting, supporting sales, organizing product promotion programs, awarding prizes through online forms (such as mini-games on the Fanpage), organizing training sessions, programs, competitions, and promoting products and promotional programs to customers. The legal basis for this data processing is based on your consent.
Facebook’s processing of your data:
Your personal Facebook settings at https://www.facebook.com/settings provide information about your information and allow you to correct or submit it. To object to Facebook's processing or restrict data processing, visit: https://www.facebook.com/help/contact/1994830130782319.
1.3. Contacting us
We use your Facebook account name when you want to contact us through our Facebook page. You may voluntarily provide other personal information. The data processing for the purpose of contacting us and answering your inquiry is the consent you have voluntarily given. All personal data collected in connection with your inquiry will be deleted after your request has been processed, unless the storage is necessary for the documentation of other processes (e.g. subsequent conclusion of contract).
2. LinkedIn
Sika uses LinkedIn service, for which the provider is:
- LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland for users with their residence in the European Union, European Economic Area and Switzerland or
- LinkedIn is LinkedIn Corporation, 2029 Stierlin Court Mountain View, CA 94043, United States for users with their residence outside the European Union, European Economic Area and Switzerland.
LinkedIn uses advertising cookies, which you can deactivate using the following link:
https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
To find out more about LinkedIn Privacy Policy, please visit:
https://www.linkedin.com/legal/privacy-policy
We integrated on our website LinkedIn button. With each call-up to one of the individual pages of our website, the Internet browser of the user is automatically prompted to the download of a display of the corresponding component (LinkedIn plug-in). Further information about the LinkedIn plug-in may be accessed under https://developer.linkedin.com/plugins. During the course of this technical procedure, LinkedIn gains knowledge of what specific sub-page of our website was visited by the user.
3. Zalo
Sika uses Zalo services, for which the provider is VNG Joint Stock Company, Z06 Road No. 13, Tan Thuan Dong ward, district 7, Ho Chi Minh city, Vietnam
To find out more about Zalo Privacy Policy, please visit:
https://help.zalo.me/huong-dan/chuyen-muc/bao-mat-va-rieng-tu/quyen-rieng-tu-cua-nguoi-dung-tren-zalo/
4. YouTube
Sika uses YouTube services, for which the provider is:
- Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, for users with their residence in the European Economic Area or Switzerland or
- Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA, 94043, USA
To find out more about YouTube Privacy Policy, please visit:
https://policies.google.com/privacy
We integrated on our website YouTube button. With each call-up to one of the individual pages of our website, the Internet browser of the user is automatically prompted to the download of a display of YouTube button.
Further information about this component may be accessed under https://developers.google.com/youtube/youtube_subscribe_button. During the course of this technical procedure, YouTube gains knowledge of what specific sub-page of our website was visited by the user.