Technical Service

"Service” for Sika means fulfilling all the needs of its different customer groups and markets as efficiently and promptly as possible. Service at every stage from initial planning to project completion is our commitment.

Quality Service

Whether Sika is supplying products or services to building owners, designers, planners, contractors or to the retail trade, they all benefit from a standard that is renowned.

Site Demonstration

* Product proposal based on project specification/requirements
* Offsite trial application and verification of product suitability (Internal Laboratory)
* Site demonstration (Product mixing and application)

Customer Training

* Introduce new SIKA products
* Customer training on specific application group (admixtures, flooring, sealing and bonding, waterproofing, roofing, repair)
* Customer training on specific application (Self compacting concrete with SIKA admixtures, Concrete repair methods, marine application, new trends, Precast and Ready Mix Application, etc)

Concrete Mix Design

* Concrete admixture proposal based on specification requirements
* Concrete mix design proposal based on specification requirements
* Establish mix design through trial mixes and batching plant trials
* Provide after sales service by checking product performance

Troubleshooting

* Inspection of problems in hardened concrete
* Provide method statements for repair of hardened concrete
* Inspection/consultation on problems of fresh concrete properties and provide remedial /corrective measures.